Monitoring - We have limited the further sales of VPS in Hong Kong in order to ensure the user experience of our already onboard customers. We will continue monitoring the situation and try to expedite our effort of replacing the malfunctioning router.
Apr 11, 2024 - 03:58 UTC
Apr 11, 2024 - 03:58 UTC
Identified - We identified a hardware offloading problem with our router in Hong Kong, which caused all traffic to go through its CPU under heavy load. This resulted in diminished bandwidth during peak time. We are in the process of ordering a new router to replace the current one, which is expected to be in place in two weeks.
Apr 10, 2024 - 06:01 UTC
Apr 10, 2024 - 06:01 UTC
Websites
Operational
Landing Page
Operational
Billing System / Client Area
Operational
VM Control Panel
Operational
Statuspage HTTPS Pages
Operational
Hypervisors
Operational
San Jose, California, US - SJC01
Operational
Hong Kong, China - HKG01
Operational
Networks
Degraded Performance
San Jose, California
Operational
Hong Kong, China
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.