Monitoring - We have limited the further sales of VPS in Hong Kong in order to ensure the user experience of our already onboard customers. We will continue monitoring the situation and try to expedite our effort of replacing the malfunctioning router.
Apr 11, 2024 - 03:58 UTC
Identified - We identified a hardware offloading problem with our router in Hong Kong, which caused all traffic to go through its CPU under heavy load. This resulted in diminished bandwidth during peak time. We are in the process of ordering a new router to replace the current one, which is expected to be in place in two weeks.
Apr 10, 2024 - 06:01 UTC
Websites Operational
90 days ago
99.87 % uptime
Today
Landing Page Operational
90 days ago
100.0 % uptime
Today
Billing System / Client Area Operational
90 days ago
100.0 % uptime
Today
VM Control Panel Operational
90 days ago
99.49 % uptime
Today
Statuspage HTTPS Pages Operational
90 days ago
100.0 % uptime
Today
Hypervisors Operational
90 days ago
100.0 % uptime
Today
San Jose, California, US - SJC01 Operational
90 days ago
100.0 % uptime
Today
Hong Kong, China - HKG01 Operational
90 days ago
100.0 % uptime
Today
Networks Degraded Performance
90 days ago
99.99 % uptime
Today
San Jose, California Operational
90 days ago
99.98 % uptime
Today
Hong Kong, China Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.