Monitoring - We have limited the further sales of VPS in Hong Kong in order to ensure the user experience of our already onboard customers. We will continue monitoring the situation and try to expedite our effort of replacing the malfunctioning router.
Apr 11, 2024 - 03:58 UTC
Identified - We identified a hardware offloading problem with our router in Hong Kong, which caused all traffic to go through its CPU under heavy load. This resulted in diminished bandwidth during peak time. We are in the process of ordering a new router to replace the current one, which is expected to be in place in two weeks.
Apr 10, 2024 - 06:01 UTC
Websites Operational
90 days ago
99.87 % uptime
Today
Landing Page Operational
90 days ago
100.0 % uptime
Today
Billing System / Client Area Operational
90 days ago
100.0 % uptime
Today
VM Control Panel Operational
90 days ago
99.49 % uptime
Today
Statuspage HTTPS Pages Operational
90 days ago
100.0 % uptime
Today
Hypervisors Operational
90 days ago
100.0 % uptime
Today
San Jose, California, US - SJC01 Operational
90 days ago
100.0 % uptime
Today
Hong Kong, China - HKG01 Operational
90 days ago
100.0 % uptime
Today
Networks Degraded Performance
90 days ago
100.0 % uptime
Today
San Jose, California Operational
90 days ago
100.0 % uptime
Today
Hong Kong, China Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 17, 2024

No incidents reported today.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.